FAQ’s

FAQ’s

Have questions you want answers to?

frequently Ask Questions

Yes. This is a timeshare offer. The purpose of the experience is to introduce you to a timeshare property and provide information about ownership opportunities. Participation is optional, and any decision to purchase is entirely up to you.

You will receive an email confirmation from your selected resort. This email will confirm your vacation getaway purchase, resort information, and Customer Service information if you have any unanswered questions about your vacation.

The resort you selected to stay at will schedule a time during your stay, for you partake in a resort preview presentation which will feature the resorts amazing amenities. You must attend the 90-120 minute presentation but are under no obligation to purchase. We do ask that you keep an open mind and see if it would be something you and your family would enjoy!

It varies depending on the destination and resort you choose to stay at. We ask that if you need to cancel your package or reschedule your dates, that you please call our Customer Service at your earliest convenience. 844-877-8111.

You have 18 months from that date of purchasing your getaway to choose your resort and book your travel dates!

No, you cannot. If you have any further questions about this, you can always reach out to our Customer Service at 844-877-8111.

We do not provide airfare.

We do not provide transportation to/from the airport to the resort.

Most of the resorts offered do not encourage group travel as the vacations are intended for single families.

Currently you can only purchase one vacation every 6 months.